Frequently Asked Questions

We've left some frequently asked questions for inspiration.

What are the payment methods? / Payment methods

We accept these payment methods:

How much does shipping cost? / Shipping (For physical products)

The shipping cost will be calculated based on the purchase total and delivery address, at checkout, prior to purchase confirmation.

How are shipments made? (In case of physical products)

We work with:

Where can I receive my order?

We ship nationwide.(In case of physical products)

There is no shipping charge for digital products. Access is immediate after payment is processed.

How long will my order take to arrive?

Delivery time will depend on the shipping method selected. Typically, it takes between 3 and 7 business days after payment confirmation.(In case of physical products)

When purchasing digital products, access to the product is immediate, as soon as your payment is processed.

What is the deadline for making an exchange?

You can request an exchange within 7 days of making your purchase.(In case of physical products)

What should I do if the product does not arrive in good condition? (In the case of physical products)

Please contact us at [email protected] and we will send you a new one.